✓ Basic on Growth · Advanced on Pro & Enterprise
Less manual work.
More resolved tickets.
FoxReply's automation engine handles the repetitive tasks your team shouldn't have to do manually — routing, assignment, follow-ups, and escalations — so your agents focus on conversations that need real human judgment.
Growth plan — Basic Automations
Smart routing without writing code
Growth plan includes everything you need to stop sorting conversations manually. Set up rules once and let the system do the work.
- Keyword-based routing rules
- Auto-assign conversations by topic or team
- Priority escalation based on keywords or CSAT
- Auto-close conversations after silence period
- Welcome message sequences
- Business hours auto-reply
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Pro & Enterprise — Advanced Automations
Multi-step workflows for complex processes
Pro plan unlocks the full workflow builder with branching logic, time-based triggers, and external system sync — so complex operational processes run automatically.
- Multi-step conditional workflow builder
- Time-based triggers and scheduled actions
- Cross-channel sequence automation
- Webhook triggers for CRM and external systems
- If/else branching logic with multiple conditions
- Automation analytics and run history
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Automate the routine. Focus on what matters.
Basic automations start at $39/month on the Growth plan.