The AI helpdesk built for
modern support teams
AI chat agent, unified inbox, smart ticketing, SLA policies, automations, and deep analytics — all in one platform. No code. No consultants. Live in minutes.
Platform
Every tool your support team needs
From AI-powered chat to ticketing, automations, and QA analytics it all lives in one clean, unified platform.
AI Agent Workspace
Train a custom AI on your FAQs, product docs, and policies. It answers customers instantly, 24/7 — and learns from every conversation.
Omnichannel Inbox
Web chat, email, and widget conversations unified in one shared inbox — with assignment, internal notes, and full history.
Smart Ticketing & SLA
Convert any conversation to a structured ticket. Define SLA targets, get breach alerts, and auto-route to the right team.
Automations & Routing
Keyword-based routing, auto-assignment, time-based triggers, and multi-step workflow builder — all no-code.
Knowledge Hub
Publish articles once — your AI cites them in live chat and customers can search them directly. Always in sync.
Insights & QA
AI-scored CSAT, trending topics, team performance dashboards, and a QA review queue — across 100% of conversations.
Getting started
Up and running in under an hour
No technical background needed. If you can write a paragraph, you can train an AI bot.
Create your organisation
Sign up, name your organisation, and upload a logo. Takes under a minute.
Teach the AI your business
Describe your products, hours, policies, and FAQs in plain text. Test the bot live right in your dashboard.
Embed and go live
Copy one script tag into your website. Your AI support bot is live — no server, no maintenance.
Use cases
Everything you need to add AI chat to your site
FoxReply.ai is the fastest way to embed an AI chatbot on any website — whether you need a branded widget, an embeddable AI chatbot, or a 24/7 AI customer support chatbot.
AI Chatbot for Websites
Deploy an AI chat assistant that engages every visitor and answers questions instantly, around the clock.
Embeddable AI Chatbot
One script tag drops a fully trained chatbot onto Webflow, WordPress, Shopify, or any HTML site.
AI Chatbot Widget
Fully branded floating chat button — custom colours, greeting, and quick-reply chips.
AI Customer Support Chatbot
Resolve 60–80% of repetitive support tickets automatically so your team handles what matters.
Add AI Chatbot to Website
Step-by-step guide for every major website platform from sign-up to live chatbot in 5 minutes.
Industries
Built for every sector
Our AI adapts to the unique workflows and requirements of your industry.
E-commerce
Automate sales funnels, handle returns, and recommend products in real time.
Finance
Streamline consultations, KYC processes, and client onboarding at scale.
Real Estate
Qualify leads, schedule viewings, and guide buyers through every step.
Education
Personal learning assistant for students and admin support for educators.
Healthcare
Appointment booking, triage support, and patient FAQ — fully automated.
Travel
Trip planning, booking assistance, and real-time support for travellers.
Social proof
Trusted by growing businesses
Teams across e-commerce, SaaS, and education use FoxReply.ai to handle customer questions without hiring more staff.
We reduced our first-response time from 4 hours to under a minute. Our support inbox feels quiet for the first time in years.
Setting up the bot literally took an afternoon. Pasted our product handbook, customised the widget colours, and it was live the same day.
The conversation inbox is a game-changer. I can see exactly what prospects are asking and update the AI knowledge base each week.
Pricing
Simple, transparent pricing
No hidden fees. No lock-in. Cancel anytime.
Free
Get started with no commitment.
- 1 AI workspace
- 50 visitor conversations / month
- Knowledge base & widget customization
- Conversation inbox
- Basic analytics
- Community support
Starter
For individuals and small teams.
- 2 AI workspaces
- 2,000 visitor conversations / month
- Knowledge base & custom widget
- Conversation inbox & basic analytics
- Embed on any website
- Email support
Growth
For scaling teams that need automation.
- 5 AI workspaces
- 10,000 visitor conversations / month
- Smart ticketing + SLA policies
- Basic automations & routing rules
- Advanced analytics & QA insights
- Hide "Powered by FoxReply" branding
- Priority email support
Pro
For high-volume businesses.
- 15 AI workspaces
- 50,000 visitor conversations / month
- Advanced automations & workflow builder
- Full REST API & webhook access
- Custom integrations (Zapier, CRM, Slack)
- Priority support with 4-hour response SLA
Enterprise
For large organisations with unique needs.
- Unlimited AI workspaces & conversations
- Dedicated account manager
- Custom contract, billing & SLAs
- White-label option available
- SSO & advanced security controls
- Custom integrations & data residency
Paid subscriptions renew automatically until cancelled. Taxes may apply at checkout. Terms В· Privacy В· Refunds
FAQ
Common questions
Everything you need to know before getting started.
Do I need a developer to install FoxReply.ai?
No. You get a single JavaScript snippet that you paste before the closing </body> tag of your website. Works with any platform — Webflow, WordPress, Shopify, or custom HTML.
How does the AI learn about my business?
You write a description of your business in plain language: products, pricing, FAQs, policies, anything. The AI uses that text as its knowledge base. You can update it at any time.
What happens when the AI doesn't know an answer?
The bot politely tells the visitor it doesn't have that information and suggests they contact you directly. You can customise this fallback message.
Can I use my own brand colours and logo?
Yes. Each widget has a colour picker, title field, welcome message, and background selector. You can also upload a custom background image.
Is there a free plan?
Yes — the Free plan includes 1 AI workspace and 50 visitor conversations per month, forever. Upgrade to Starter ($19/mo), Growth ($39/mo), or Pro ($79/mo) for higher limits and advanced features.
Can I cancel my subscription anytime?
Absolutely. Cancel from the Paddle customer portal (linked in billing emails) or in-app billing portal. You keep access until the end of your current billing period.
Start talking to your customers smarter
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