✓ Available on all plans
The content brain
behind your AI agent.
FoxReply's Knowledge Hub is where you build the information your AI reads to answer customer questions. Publish articles once — your AI agent cites them in real conversations and your customers can search them directly.
Write once. Answer thousands.
Every article you publish trains your AI agent automatically. When a customer asks a question, the AI finds the right article, summarizes the answer, and links to the full content — all in seconds.
- Rich text article editor with images and tables
- Organize content in categories and collections
- Customer-facing search portal (self-service)
- AI agent reads and cites articles in live chat
- Version history and draft/publish workflow
- Upload PDFs, Word docs, and web URLs as sources
- Article performance: views, deflection rate
- Instant re-training when content is updated
📚
< 2 min
Average time to add a new article
60%
Reduction in repetitive support questions after publishing FAQs
Any format
PDF, Word, URL, plain text — all accepted
Instant
Re-training when content is updated
Fewer repetitive tickets. Happier customers.
Included on all plans. Start building your knowledge base today.