Platform

One platform. Every conversation.

FoxReply brings together AI-powered chat, your team's unified inbox, smart ticketing, SLA management, workflow automations, and deep analytics — so great support is fast, consistent, and fully measurable.

< 1 min

Average AI response time

70%+

Conversations resolved by AI before human handoff

5×

Faster ticket resolution with SLA automation

4.8 ★

Average CSAT score across FoxReply deployments

Capabilities

Everything your team needs

Each module is designed to work independently or as a unified system — choose what fits today and expand as you grow.

🤖

AI Agent Workspace

Train a custom AI assistant on your content. It resolves conversations instantly, 24/7, learning from every interaction.

📬

Omnichannel Inbox

All your conversations — web chat, email, and embedded widgets — in a single unified inbox for your whole team.

🎫

Smart Ticketing & SLA

Convert any conversation to a structured ticket. Set SLA targets, track breaches, and auto-route to the right person.

⚡

Automations & Routing

Build powerful no-code workflows: route by topic, trigger sequences, auto-assign, and close resolved threads automatically.

📚

Knowledge Hub

The content brain of your AI agent. Publish articles your bot cites in real answers — and customers can search directly.

📊

Insights & QA

Understand every conversation. AI-scored CSAT, trending topics, QA reviews, and team performance — at a glance.

🔗

Integrations & API

Connect FoxReply to your CRM, Slack, Zapier, or any custom system via REST API and webhooks.

Ready to transform your support?

Get started free — no credit card required. Add paid features when your team is ready.