Pricing
Simple, transparent pricing
Start for free. Upgrade when you're ready. No hidden fees, no lock-in.
Free
Perfect for trying things out.
- ✓1 AI bot
- ✓50 conversations / mo
- ✓Widget customisation
- ✓Community support
Starter
For individuals and small teams.
- ✓1 AI bot
- ✓1,000 conversations / mo
- ✓Email support
- ✓Basic analytics
- ✓API access
- ✓Bot personality tones
- ✓Quick reply chips
Pro
For growing businesses.
- ✓Up to 5 AI bots
- ✓10,000 conversations / mo
- ✓Priority support
- ✓Advanced analytics
- ✓Custom training data
- ✓Conversation inbox
- ✓Third-party integrations
- ✓Remove FoxReply branding
Enterprise
For large organisations with custom needs.
- ✓Unlimited AI bots
- ✓Unlimited conversations
- ✓Dedicated account manager
- ✓White-label solution
- ✓SLA guarantee
- ✓On-premise deployment
- ✓SSO & advanced security
- ✓Custom integrations
Full feature comparison
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| AI bots | 1 | 1 | 5 | Unlimited |
| Conversations / mo | 50 | 1,000 | 10,000 | Unlimited |
| Widget customisation | ✓ | ✓ | ✓ | ✓ |
| Bot personality tones | — | ✓ | ✓ | ✓ |
| Quick reply chips | — | ✓ | ✓ | ✓ |
| Conversation inbox | — | — | ✓ | ✓ |
| Analytics dashboard | — | Basic | Advanced | Advanced |
| API access | — | ✓ | ✓ | ✓ |
| Remove branding | — | — | ✓ | ✓ |
| White-label | — | — | — | ✓ |
| SSO / SAML | — | — | — | ✓ |
| Dedicated support | — | Priority | Account manager | |
| SLA guarantee | — | — | — | ✓ |
Frequently asked questions
Can I switch plans at any time?
Yes. You can upgrade or downgrade your plan at any time from the billing portal. When upgrading, you get access to new features immediately and are charged a prorated amount.
What counts as a conversation?
Each widget chat session started by a visitor counts as one conversation. A session ends when the visitor closes the widget or after 30 minutes of inactivity.
Is there a free trial?
The Starter plan comes with a 15-day free trial — no credit card required. The Free plan is available permanently with no time limit.
Do you offer refunds?
Yes. We offer a 7-day money-back guarantee on your first month of any paid plan. See our Refund Policy for details.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, AmEx), as well as PayPal and most local payment methods via Paddle.
What happens if I exceed my monthly limit?
Your bot will stop responding to new messages until the next billing cycle begins. We'll send you a warning email at 80% and 100% of your limit.