ProductOmnichannel Inbox
✓ Available on all plans

Every conversation,
one shared inbox.

Stop switching tabs. FoxReply's omnichannel inbox unifies web chat and email conversations into a single workspace — so your team always has full context and can collaborate without confusion.

Built for teams that move fast

FoxReply's inbox is designed for speed. See who's working on what, jump in on a conversation, leave a private note, or pass a thread to a specialist — all without leaving the inbox.

  • All channels in a single, unified inbox view
  • Shared team inbox with real-time collaboration
  • Internal notes and @mentions for teammates
  • Conversation assignment and transfer
  • Full conversation history per contact
  • Smart filters: unread, assigned, snoozed
  • Mobile-friendly for on-the-go support
  • Integrated with AI Agent for instant deflection
📬
"Having all our customer conversations in one place cut our first-response time by half. The team stops asking 'who's handling this?' — FoxReply's inbox makes it obvious."
— Head of Support, B2B SaaS company

One inbox. Zero dropped conversations.

Free to start. No credit card required.